To control the behavior of your device in a situation when an incoming cellular call interrupts your Unitel business (VoIP) call, follow these steps:
- Open the App
- Go to the "Keypad" menu
- Click "Settings"
- Click "Preferences"
- Click "Controls"
Use the dropdown menu in the "On GSM Call" field:
- Do Nothing (Default)- your Unitel call will remain active while an incoming GSM / Cellular call rings and shows an Incoming Call notification on your mobile device.
- Put Call on Hold - If an incoming GSM / Cellular call comes in, the current Unitel call is automatically put on HOLD
- Play Message - The Unitel caller will be put on hold and hear a message that says, "I apologize; our call has been interrupted by an incoming GSM call. I will return shortly or call you back. Thank you."