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Can I control call waiting when using the app?

To control the behavior of your device in a situation when an incoming cellular call interrupts your VoIP call, follow these steps:

  1. Open App
  2. Go to "Keypad" menu
  3. Click "Settings"
  4. Click "Preferences"
  5. Click "Controls"

Use the dropdown menu in the "On GSM Call" field:

    - Do Nothing (Default)- your UniTel Voice call will remain active while an incoming GSM / Cellular call rings and shows Incoming Call notification on your mobile device.

    - Put Call on Hold - If an incoming GSM / Cellular  call comes in the current UniTel Voice  call is automatically put on HOLD

    - Play Message -