How do I change the number of rings to my app?

You can adjust the ring duration for your Unitel Voice mobile app to control how long it rings before forwarding to another device or going to voicemail.

If you're making this change from the mobile app, you must click the "Virtual Office" button in the app to access these settings.

How to Adjust Ring Duration:

1. Click the Extensions Tab.
   
2. Click Edit next to the Extension you wish to modify
   
3. The 'Mobile App & Devices' Toggle must be set to ON to see these settings.
   
4. Locate the "How long the extension should ring before forwarding on?" field.
5. Enter your preferred ring duration (measured in seconds).
6. Click Save or Save & Close to keep your changes.

Recommended Setting:

We recommend setting this to 30 seconds, which is the default value.

Important Note:

• If your ring time is too short, you may miss calls before you have a chance to answer.
• If it’s too long, callers may hang up before being forwarded or sent to voicemail.