Mobile App
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Login & Get Started
- How do I download the app?
- How do I log in to the app?
- How do I navigate within the app?
- What can I do within the Virtual Office navigation?
- Why does the app ask for permission to use so many of my device's functions?
- What can I do within the Keypad Navigation?
- What can I do on the History screen in my Mobile App?
- What is the app?
- How does 911 work?
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Making & Receiving Calls
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Settings
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Troubleshooting
- How do I troubleshoot call quality issues when making calls from my Mobile App?
- Why are some of my voicemails missing from my app?
- Troubleshooting App Call Quality - Prefer Mobile Data
- What does the notification mean: Your account expired on the push server?
- Enable Mobile App Troubleshooting Log for Advanced Troubleshooting
- Send Mobile App Troubleshooting Log to Technician
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Mobile App FAQs
- How do push notifications work with the app?
- What are some of the best practices when using the app?
- How much data does my app use?
- What are the numbers displayed on the Inbox navigation icon and the Calls icons?
- How do I reset the Calls Counter?
- Can I control call waiting when using the app?
- Can I lock my device while using the app on a call?
- Can I make international calls from my Unitel Voice App?
- How do I check the version of my Unitel Voice App?
- How can I manage permission to my mobile phone’s contacts for the Unitel app?
- How can I change the Unitel app permissions to my contacts / camera / microphone after the app is installed?
- Do I need to keep the Mobile App open to receive calls?
- Prevent Call Interruption on App