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How do I setup my Dial-by-Name Directory?

Employee Extensions are not automatically included in the Dial-by-Name Directory. To include an extension in the Directory, follow these steps:

1. When creating the Employee Extension, be sure to define the employee's first and last name.

2. When creating the Employee Extension, be sure to record the extension name. 

The recording of the employee name is managed in the Employee Extension's configuration settings. Under "Recorded Extension Name." Click "Edit" on the employee extension and navigate to "Recorded Extension Name." You can then upload or record the extension name.

3. Go into Extension 8 and activate the employee extension in the Directory by checking the box.


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