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How does call forwarding work?

Call forwarding is managed in two places within the Unitel Voice system: phone number settings and extensions.

  • Phone Numbers: You can set a phone number to forward calls to the main greeting or an extension of your choice. [Learn more here.]

  • Employee Extensions: Employee extensions can forward calls to the mobile app, a device, or another phone number. [Learn more here.]

  • Department Extensions: Department extensions can forward calls to a list of employee extensions or phone numbers. [Learn more here.]

Not sure which Call Forwarding Setup is best for you? [This guide might help.]


ⓘ Still confused? Having trouble?

Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.

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