Call forwarding is managed in two places within the Unitel Voice system: phone number settings and extensions.
Phone Numbers: You can set a phone number to forward calls to the main greeting or an extension of your choice. [Learn more here.]
Employee Extensions: Employee extensions can forward calls to the mobile app, a device, or another phone number. [Learn more here.]
Department Extensions: Department extensions can forward calls to a list of employee extensions or phone numbers. [Learn more here.]
Not sure which Call Forwarding Setup is best for you? [This guide might help.]
ⓘ Still confused? Having trouble?
Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.
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