Open navigation

Learn How To Set Up Your Mobile App

1. How do I log in to my UniTel Voice Mobile App?

  • The Master Admin Login you created at signup is NOT your Mobile App Login.
  • Your Mobile App is designed to sync with your personal Employee Extension.
  • You'll find your App Login instructions inside your Employee Extension (see video below).

2. How do I ensure call quality when using the Mobile App?

  • To ensure call quality you need a strong stable WiFi signal (here's how to test your connection).
  • If WiFi isn't available your App will run off your device's data, but a strong WiFi signal works best.

3. Where can I download the UniTel Voice Mobile App?