Troubleshooting : Unitel

The Unitel Voice Mobile App requires a strong WiFi connection to ensure call quality. Call quality is the backbone of our business. Our team use...

Modified on: Thu, 21 Nov, 2024 at 8:42 PM

You may notice that when you login to the “Virtual Office” tab in the app to review your voicemails, some of your voicemails are missing. This is...

Modified on: Fri, 15 Sep, 2023 at 3:45 PM

App Call Quality Issues From time to time, depending on how your device is connected to the internet, you may experience call quality issues. Som...

Modified on: Thu, 21 Nov, 2024 at 8:43 PM

If you have not opened your Unitel Voice mobile app in 14 days or longer, you may receive a notification similar to the ones below: "Your ac...

Modified on: Thu, 21 Nov, 2024 at 8:44 PM

Upon request from Unitel Voice Support team, follow the instructions below to enable additional information to Unitel Voice technicians for advanc...

Modified on: Thu, 21 Nov, 2024 at 8:45 PM

Use the steps below to send a Troubleshooting log to a Unitel Voice Technician. NOTE: This article assumes you have completed the steps to Enable...

Modified on: Thu, 21 Nov, 2024 at 8:46 PM