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How do I download the app?

Downloading the Unitel Voice mobile app is quick and easy! You can find it in the iTunes App Store or Google Play Store by searching "Unitel ...

How do I log in to the app?

Important: Your App Login is NOT the Same as Your Master Admin Login The username and password you created when signing up will not work for the ...

How do I navigate within the app?

Navigation in the app varies based on your device: iOS (Apple) – Navigation is at the bottom of the screen. Android – Navigation is at the top ...

What can I do within the Virtual Office navigation?

The Virtual Office icon found in your app is your control center for managing your Virtual Phone System. Accessing Virtual Office Tap the Virtu...

Why does the app ask for permission to use so many of my device's functions?

Important: If you deny any required permissions, the app may not function properly. To provide a seamless experience, the app requires access to ...

What can I do within the Keypad Navigation?

The Keypad section is where you can place outbound calls and access key settings within the app. Checking Your Registration Status Green “Unite...

What can I do on the History screen in my Mobile App?

The History screen provides a quick reference for: Inbound calls to your mobile app Outbound calls placed from your mobile app This inform...

How does 911 work?

What Should I Do in an Emergency? If you need emergency assistance, use your mobile phone’s native dialer or a landline to call 911 directly. Im...