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  • How do I download the app?

    You can search "UniTel Voice" in either the iTunes or Google Play store. Or, simply use the links below from your device to download th...

    Modified on: Wed, 30 Sep, 2020 at 4:30 PM
  • How do I login to the app?

    IMPORTANT NOTE  The username and password you created at signup is different than your mobile app login. The app is designed to sync w...

    Modified on: Tue, 10 Aug, 2021 at 12:43 PM
  • How do I navigate within the app?

    Depending on whether you are using an Apple (iOS) product, or Android product, the navigation will be found at the bottom or top of the screen. N...

    Modified on: Mon, 28 Sep, 2020 at 12:54 PM
  • What can I do within the Virtual Office navigation?

    The Virtual Office icon provides customers access to their UniTel Voice Virtual Phone System Dashboard.  Use the “hamburger icon” in upper-rig...

    Modified on: Tue, 29 Sep, 2020 at 1:01 PM
  • Why does the app ask for permission to use so many of my device's functions?

    *NOTE* If you refuse any permissions to the app, the app will not work properly. Permission to use Camera The app will use your device's ...

    Modified on: Mon, 28 Sep, 2020 at 12:57 PM
  • What can I do within the Keypad Navigation?

    * You will see if your device is properly registered - if “UniTel Voice” is green in upper left.  If red, the app is not online/registered. * You...

    Modified on: Mon, 28 Sep, 2020 at 12:59 PM
  • What can I do on the History screen in my Mobile App?

    The History screen of your mobile app provides a quick reference of Inbound calls that Ring your Mobile App as well as Dialed calls From your Mobi...

    Modified on: Mon, 28 Sep, 2020 at 1:01 PM
  • What is the app?

    The UniTel Voice app allows you to turn your smartphone or tablet into an extension of your UniTel Voice phone system.  The UniTel Voice app will ...

    Modified on: Tue, 29 Sep, 2020 at 1:11 PM
  • How does 911 work?

    As part of section 4 of the UniTel Voice Terms and Conditions, do NOT attempt to dial 911 from your app, or UniTel Voice solution.  Calls to 911 w...

    Modified on: Mon, 28 Sep, 2020 at 1:04 PM