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How do I download the app?

You can search "Unitel Voice" in either the iTunes or Google Play store. Or, use the links below from your device to download the Unite...

How do I log in to the app?

Important Note: The username and password created during the initial signup differ from the mobile app login credentials. The app is designed to s...

How do I navigate within the app?

Depending on whether you are using an Apple (iOS) product, or Android product, the navigation will be found at the bottom or top of the screen. N...

What can I do within the Virtual Office navigation?

The Virtual Office icon provides customers access to their Unitel Voice Virtual Phone System Dashboard.  Use the “hamburger icon” in the upper...

Why does the app ask for permission to use so many of my device's functions?

*NOTE* If you refuse any permissions to the app, the app will not work properly. Permission to use Camera The app will use your device's cam...

What can I do within the Keypad Navigation?

* You will see if your device is properly registered if “Unitel Voice” is green in the upper left.  If red, the app is not online/registered. * Y...

What can I do on the History screen in my Mobile App?

The History screen of your mobile app provides a quick reference of Inbound calls that Ring your Mobile App as well as Dialed calls From your Mobi...

What is the app?

The Unitel Voice mobile app allows you to turn your smartphone or tablet into an extension of your Unitel Voice virtual phone system. The Unitel V...

How does 911 work?

As part of section 4 of the Unitel Voice Terms and Conditions, do NOT attempt to dial 911 from your app or Unitel solution.  Calls to 911 will not...