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How do I contact support?
Can I limit my Employees from viewing my account/billing information?
How do I update my "Account" email address?
How do I manage my Master Admin Login?
How do I cancel my account?
What's the difference between Incoming Minutes and Outgoing Minutes?
How do I update my billing info?
Why is my first invoice so high?
How do I access my Invoice?
Does making an outbound call use my minutes?
What if I go over my plan’s allotted minutes? How will I be charged?
How do you bill for partial minutes used?
Do unused minutes rollover?
How is my service billed?
How is my overage calculated?
Do you accept PayPal?
What are the acceptable forms of payment?
How do I update the billing name on my account?
What is a credit limit warning?
Where can I download an offline Credit Card Authorization Form?
Where can I download a Toll Free Only Signup Form?
Where can I download a Toll Free Authorization Form?
Where can I download a Toll Free TEXTING Authorization Form?
Where can I download a Text Enablement Escalation Submission Form?
What is the UniTel Voice Phone System?
Can I send and receive faxes?
Do I need to install new phone lines or equipment?
Does UniTel Voice completely replace my existing telephone service?
Do I have to sign a contract?
Does UniTel Voice have any setup fees, cancellation fees, activation fees, or porting fees?
Can I upgrade or downgrade between plans at any time?
Can I keep my existing number and use it as my UniTel Voice Number?
Who owns the numbers that are assigned to me by UniTel Voice and can I port or transfer them?
Do you offer SIP Trunking
Is UniTel Voice HIPAA Compliant?
Can my UniTel Voice Service receive a call from an international number?
How many concurrent calls can the system handle at once?
Does your network have a disaster recovery plan? Is it redundant?
Does my UniTel Voice Service include international calling?
Do I have to get a toll free number or can I use a local number?