SMS Toll Free Texting

Yes! You can either use our text-to-email solution, or we have a texting dashboard where you can manage your text messages. NOTE: This applicatio...

For current UniTel Voice customers the service will be added by the next business day. If your number is with another service provider setup usual...

Yes, to send out a text message to a group, create a distribution list.  Distribution lists can have a maximum of 20 people.  When sending a text...

Yes! Toll free SMS text messaging is a new technology that only a handful of toll free service providers (such as UniTel Voice) are now offering. ...

SMS toll free texting is a new service by UniTel Voice that allows you to both receive and send text messages using your toll free number. People ...

You can enable toll-free number text messaging, which means people can send text messages (SMS or MMS) from their cell phones straight to your tol...

With UniTel Voice, texting is just $8 dollars a month. For eight dollars a month, you can send and receive up to 500 text messages. If you go over...

No. You do not need to have your number hosted by UniTel Voice in order to enable SMS texting. In fact, you can keep your number with your existin...

Yes. You can keep your toll-free number with your current toll-free service provider. SMS toll-free text messaging service is completely separate ...

Up until recently, there were not a lot of numbers that could accept text messages. Texting is something that 75% of all phone users do. It's ...

Its perfect for running promotions and direct response advertising campaigns. Now more than ever, people use their cell phones to look up informat...

Toll-free texting is a relatively new technology but it’s catching on quick. You’ve probably seen radio stations asking their callers to text thei...

SMS toll free texting service gives your company another touch point to engage your customers. It’s a fast, easy, affordable and convenient way to...

The service is a text-to-email product.  When you receive a text message to your toll free number, you will receive an email.  To reply to the mes...

As of June 1, 2018, MMS is offered on UniTel Voice Numbers.  Multimedia Messaging Service (MMS) is a way to include multimedia content (pictures a...

You have the ability to manage this yourself in the portal. * Settings * User Profile * Click "Edit" * Edit the 'Email Addresses...

Users do not have the ability to add additional emails or users in the Texting Portal.  If you would like an additional user to receive text messa...

Yes. As of 1/1/2022, UniTel Voice supports inbound messages from shortcodes. NOTE: Outbound messages TO shortcodes is not supported.

Users do not have the ability to add or delete users in the Texting Portal.  If you would like to delete/remove any additional users please send a...

f you receive this error, it is most likely because you are not sending your reply from the email address we have on file. In order to reply, you ...

TXT Relay is not currently supported! The ‘Mobile Phone for TXT Relay’ field and ‘Enable TXT Relay’ checkbox can be found under Settings, when ed...

External ID is not currently supported. The ‘External ID’ field can be found under Settings, when editing the Agent information.

Distribution lists allow Agents to send a message to multiple mobile numbers simultaneously and can be named and saved for reuse. With regard to ...

Quick Replies are saved, pre-written content that can be inserted easily into a message or note. When you create a Quick Reply, you may choose to ...