Calls
In call support for desktop softphone users
5 articles
- How to Make a Call Using the Desktop SoftphoneLearn how to make outgoing business phone calls using the Unitel Voice Desktop Softphone on Windows or Mac, including dialing numbers, calling extensions, and using contacts or call history.
- How to Make Multiple Calls Using the Desktop SoftphoneLearn how to make multiple calls using the Unitel Voice Desktop Softphone, including adding a second call, merging calls into a conference, and performing attended or blind transfers.
- How to Answer an Incoming Call Using the Desktop SoftphoneLearn how to answer, decline, and manage incoming business calls using the Unitel Voice Desktop Softphone on Windows or Mac, including incoming call notifications.
- How to Transfer a Call Using the Desktop SoftphoneLearn how to transfer calls using the Unitel Voice Desktop Softphone on Windows or Mac, including blind transfers and attended transfers to another employee extension or phone number.
- How to End a Call Using the Desktop SoftphoneLearn how to end or hang up an active phone call using the Unitel Voice Desktop Softphone on Windows or Mac.