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How Do I Log In to My Unitel Voice Account?

Learn how to sign in to your Unitel Voice online dashboard or mobile app, find your username, and get help if you're having trouble logging in.

Where Do I Log In?

Visit pbx.unitelvoice.com to access your Unitel Voice online dashboard.

Enter your Login (Username) and Password to sign in.

Your login credentials are associated with your Employee Extension and can also be used to access the Unitel Voice mobile app.

If You Signed Up for Unitel Voice

When you signed up for Unitel Voice, you created a username and password.

For most customers, the username is the email address used during signup.

You can use these same credentials to:

  • Access your Unitel Voice online dashboard.

  • Sign in to the Unitel Voice mobile app.

Not sure of your username? Check your original Unitel Voice Welcome email. Your login is listed there as Username.

As the account holder, your Employee Extension is automatically created with Admin and Billing privileges, allowing you to manage your account.

Logging In to the Mobile App

Your Unitel Voice Welcome email contains the information needed to access the mobile app.

You can sign in using either:

  • Username and Password: Enter the credentials you created during signup.

  • QR Code: Scan the QR code included in your Welcome email to quickly sign in. (You can also find this QR code inside the Extension page when you edit the Employee Extension.)

If You Are a Team Member

If someone else created the Unitel Voice account and added you as an employee, you should have your own Employee Extension and login credentials.

Your account administrator can send you an Employee Extension invitation email with instructions for accessing your account and the mobile app.

Didn't receive your invitation?

Ask your Unitel Voice account administrator to resend it. Your administrator can also review or update your login credentials within your Employee Extension settings.

Each employee should use their own login credentials rather than sharing another user's login.

Forgot Your Password?

If you've forgotten your password:

  1. Click Forgot password?

  2. Enter your Login (Username) and Email Address.

Important: For most customers, the Login and Email fields should contain the same email address used during signup.

If you're unsure of your username, check your original Unitel Voice Welcome email.

For detailed instructions, including how to troubleshoot password reset errors, see our Password Reset Guide for Extension User or Mobile App.

Still Need Help?

If you're unable to log in, can't locate your username, or need help resetting your password, contact our Customer Care team.

We're happy to help you get back into your account!

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