Different Setups
Find the most common configuration setups
6 articles
What are the different ways I can set up my phone system to handle calls?Call handling options in Unitel Voice. Explore different ways to route calls based on your business needs.
Setup #1: Auto Attendant Setup: How to Set Up Employee Extensions, Department Extensions, Main Greeting, After-Hours Greeting & VoicemailAuto attendant setup with a main greeting. Create a menu that routes callers to the right person or department.
Setup #2: Setup Without Department Extensions: Route Calls to the Next Available RepresentativeAuto attendant setup without a menu. Forward calls to the next available rep using a simple main greeting and extension 0.
Setup #3: How To Simply Forward Calls To A Phone Number(s)Simple call forwarding setup. Forward your Unitel Voice number directly to one or more phone numbers—no menu needed.
Setup #4: How To Simply Forward Calls Straight To VoicemailForward calls straight to voicemail. Easily route calls to voicemail without ringing a phone or playing a greeting.
Setup #5: How To Simply Forward Calls To Your Mobile AppForward calls to your Unitel Voice mobile app. Route incoming calls directly to your app so you can answer on the go.