If your Unitel Voice IP phone is displaying the wrong time, it may be due to an incorrect time zone setting on your employee extension.
Each IP phone is connected to an employee extension on your Office Plan, and the time zone configured for that extension determines the time displayed on your phone.
How to Correct the Time on Your IP Phone
Log in to your Unitel Voice Back Office.
Navigate to Extensions.
Select the employee extension associated with your IP phone and click Edit.
Under General Info, locate the Time Zone setting.
Select your correct time zone.
Click Save to apply your changes.
When Will the Time Update?
Changes may take up to 1 hour to appear on your IP phone.
If the time hasn't updated after an hour, try restarting your phone:
Disconnect the phone's power cable.
Wait approximately 10 seconds.
Reconnect the power cable and allow the phone to restart.
Note: If your phone uses Power over Ethernet (PoE), disconnect and reconnect the Ethernet cable instead.
Still Showing the Wrong Time?
If your employee extension has the correct time zone but your IP phone continues to display the wrong time, please contact the Unitel Voice Support Team for assistance.