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Voicemail

  • How does voicemail work?

    Every department and employee extension comes with a voicemail box. Voicemail greetings and forwarding emails are managed in your extension's ...

    Modified on: Thu, 30 Nov, 2023 at 2:33 PM
  • How do I set up voicemail box?

    Each department and employee extension comes with a voicemail box. You'll have the option to set a email address(s) to have voicemail messages...

    Modified on: Wed, 6 Sep, 2023 at 8:59 PM
  • I want to use my own device's voicemail.

    Each Unitel Voice Virtual Phone System extension includes its own separate voicemail box, enabled by default. If you do not want to use our syste...

    Modified on: Thu, 21 Nov, 2024 at 7:26 PM
  • How do I prevent my voicemails from going to my spam folder?

    We recommend that you add the domain @um.unitelvoice.com to your email client's whitelist. Some email clients may not have a whitelist, and s...

    Modified on: Thu, 21 Nov, 2024 at 7:27 PM
  • How many voicemails can my inbox hold?

    Each extension can hold approximately 200 voicemails (50MB per extension). Please note that this is an average. The duration of voicemails may aff...

    Modified on: Wed, 6 Sep, 2023 at 9:09 PM
  • How long are my voicemail messages stored?

    Voicemails are automatically deleted on a rolling 60-day basis. After 60 days, they will be deleted automatically. We recommend downloading any V...

    Modified on: Wed, 6 Sep, 2023 at 9:09 PM
  • How are voicemails deleted?

    The Unitel Voice Virtual Phone system will automatically remove voicemails on a rolling 60-day basis. Additionally, there are 3 methods to delete...

    Modified on: Thu, 21 Nov, 2024 at 7:27 PM