What are Greetings?
Greetings are recordings uploaded to the system to give the caller information prior to an action. There are three main types of greetings in our system. ...
Tue, 6 Oct, 2015 at 4:43 PM
How do I set up my main greeting?
We recommend that you watch a quick video on greetings. Your main greeting is the first thing callers will hear when they dial your number. You sho...
Tue, 9 Jul, 2019 at 10:33 AM
How do I set up an after-hours greeting?
Your after-hours greeting is a recording you can set to play after your set business hours. An example would be "Thank you for calling [Company Name]. ...
Tue, 13 Oct, 2015 at 10:26 AM
How do I set up a voicemail greeting?
Each department and employee extension has a voicemail box. To manage the voicemail greeting go to "Extensions" and select the edit button on the ...
Tue, 13 Oct, 2015 at 10:10 AM
What is the maximum file size I can upload for my greeting?
We do not recommend a file size larger than 2 MB. *This applies to Main Greetings, After-Hour Greetings, and Voicemail Greetings
Mon, 5 Dec, 2016 at 10:00 AM
Why am I unable to record my own greeting from my Apple iOS device?
At this time, Apple iOS devices are not allowing users to use our "Record" button (Android devices are working correctly).  While we continue to w...
Tue, 9 Jul, 2019 at 10:32 AM