Troubleshooting
Troubleshooting support for desktop softphone users
2 articles
- How to Use Diagnostics and Troubleshooting on the Desktop SoftphoneLearn how to enable troubleshooting, export diagnostic logs, and collect technical information from the Unitel Voice Desktop Softphone to help Support resolve calling, audio, and connectivity issues.
- Network and Firewall Requirements for the Desktop SoftphoneLearn about network and firewall requirements for the Unitel Voice Desktop Softphone, including SIP, RTP, HTTPS, Acrobits services, and troubleshooting connectivity issues.
