Account
Account information
8 articles
How do I contact support?Unitel Voice offers free, USA-based customer support via phone, email, and live chat.
Can I limit my Employees from viewing my account/billing information?To restrict billing access, go to Extensions, edit the employee’s extension, and toggle off "Billing" under Extension Permissions.
How do I update my "Account" email address?Go to Settings > Account, click "Edit," enter a new email, and click "Save."
How do I manage my Master Admin Login?Unitel Voice has two logins: Master Admin for account management and Employee Extension for app use.
How do I cancel my account?To cancel, email [email protected]. Consider number parking to keep your number for $0.99/line.
Can I upgrade or downgrade between plans at any time?To change your plan, email or call or chat online. Your new plan takes effect immediately.
How do I know what plan I'm on?To check your plan, go to Settings > Account. Admin users can access this info.
Password Reset GuideTo reset your password, click "Forgot your password?" on the login page, enter your email/username, and follow the link sent to you.