If you need to assign an existing IP phone to a different employee extension on your Unitel Voice Office Plan, our Support Team can help.
For example, if a Yealink IP phone is currently assigned to extension 700 and you want to move it to extension 707, the device will need to be reassigned.
How to Request an IP Phone Reassignment
IP phone reassignments must be completed by the Unitel Voice Support Team.
To request a reassignment:
Email [email protected].
Include the employee extension currently assigned to the phone.
Provide the new employee extension you want the phone assigned to.
Our Support Team will update the device configuration and provide any additional instructions needed.
Important: The new employee extension must already exist on your Office Plan before the phone can be reassigned.
Need Assistance?
If you're unsure which extension your phone is assigned to or need help creating a new employee extension, please contact the Unitel Voice Support Team.