How to Set Up & Log In to the Unitel Voice Mobile App

Important: App Login Is Different from Your Master Admin Login

The username and password you created when signing up for your phone system will not work in the mobile app.

The mobile app uses the login credentials tied to your Employee Extension.

If you do not already have an employee extension:

Click Extensions.
In the Employee Extension section, click Add Extension.
Enter:
- Your Name
- Your Email Address
Create a Login Username
- Change/Update the Login (Note: This is the login for your mobile app. We recommend changing it to something easy to remember. This must be different from your Master Admin Username created during sign-up.)
- Enter a Password

Inside the extension settings:

Once the Mobile App toggle is enabled, additional mobile app settings will appear.

Once the Mobile App is enabled, the following settings will appear (you may need to scroll down to see these settings):

Download the Unitel Voice mobile app from the Apple App Store or Google Play Store.

Your app will automatically connect.

Important:

Scroll down to the Permissions section
Enable the Admin toggle to gain complete access to the phone system from this extension.
Enable the Billing toggle to access billing from this extension.

If you're having trouble logging in, make sure:

ⓘ Still confused? Having trouble?

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