The Virtual Office icon found in your app is your control center for managing your Virtual Phone System.
Accessing Virtual Office
Tap the Virtual Office icon to open the dashboard.
After opening the dashboard, you can use the hamburger menu (☰) in the upper right to navigate within the phone system.
Clicking the hamburger menu (☰) will give you access to navigate within the phone system
What You Can Do in Virtual Office
View Call Logs – Track incoming, outgoing, and missed calls.
Listen to Voicemails – Access department and employee extension voicemails (if you have permission).
Send Faxes – Upload PDF files and send faxes directly from the app.
View Inbound Faxes – Check received faxes anytime.
Update Extension Settings – Manage individual extension preferences.
Record or Change Greetings – Update Auto Attendant and Voicemail greetings.
Modify Call Flows – Adjust how calls are routed within your system.
Purchase New Numbers – Buy local DIDs or toll-free numbers instantly.
Manage Call Blocking – Add numbers to your Call Block List.
Customize Music on Hold – Upload and manage your hold music.
And more!
The Virtual Office gives you full control of your phone system from one easy-to-use tab.
ⓘ Still confused? Having trouble?
Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.
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