What Are Number Tags?
A Number Tag is a custom label you can assign to each of your Unitel Voice phone numbers.
Once added, the tag appears in your Inbound Call Logs and Downloaded Call Reports, making it easier to identify which number received the call.
This is especially helpful if you use multiple phone numbers for marketing, departments, or different business purposes.
Why Use Number Tags?
Number Tags help you quickly track where calls are coming from.
Examples:
Google Ads
Facebook Campaign
Website
Sales Line
Support Line
Holiday Promotion
Instead of only seeing the phone number, you'll also see the custom label you assigned.
Common Uses
Marketing Call Tracking
Use different phone numbers for different ads and tag each one to measure results.
Example:
Google Ads
Yelp Ads
Direct Mail
Organizing Multiple Numbers
If you have several business numbers, tags make them easier to recognize in reports.
Example:
Main Line
Billing
Sales
Recruiting
How to Add a Number Tag
Go to Settings > Your Numbers
Find the number you want to edit
Click Edit
Enter Tag in the Other Options section
Click Save
Where Tags Appear
Your tags can be viewed in:
Inbound Calls list
Downloaded call reports
Best Practices
Use short, clear names so reports are easy to read.
Good examples:
Google Ads
Support
Radio Ad
Main Number
Need Help?
Contact us at [email protected]
Call 855-888-6423 x2
Or chat with us online.
We're here to help!