Yes! When you add an additional number to your account, you can track and distinguish call traffic for each number in your call logs. This is a great way to monitor performance, measure campaign success, or separate business activities.
How Does Call Tracking Work?
Call Logs: Your account’s call logs will display detailed information about all incoming and outgoing calls, clearly identifying which number each call is associated with.
Filter by Number: You can filter your call logs to view activity for a specific number, allowing for easy tracking and analysis.
Why Track Calls by Number?
Campaign Tracking: Assign unique phone numbers to different marketing campaigns to measure their effectiveness. For example, you could use one toll-free number for social media ads and another for email campaigns.
Departmental Use: Allocate specific numbers to different departments or team members and monitor their performance individually.
Enhanced Reporting: Gain insights into call duration, frequency, and peak times for each number.
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