A Blind Transfer allows you to send a call directly to another number without speaking to the recipient first. This can be done to:
Another extension within your Unitel Voice system (3-digit extension).
Any 10-digit USA or Canadian phone number.
How to Perform a Blind Transfer
While on a call, your in-call display will update with transfer options.
Press the "Transfer" button.
Dial the number where you wish to send the call:
To transfer to another extension: Dial the 3-digit extension of the recipient.
To transfer to an external number: Dial the 10-digit phone number.
Press the blue "Call" button to complete the transfer.
The call will be sent immediately, and your line will disconnect.
Important Notes
You will not be able to speak with the recipient before the transfer is completed. If you want to introduce the caller before transferring, use an Attended (Warm) Transfer instead.
For internal transfers to another extension, simply dial the 3-digit extension number instead of a full 10-digit number.
ⓘ Still confused? Having trouble?
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