You can receive faxes on your Unitel Voice phone number when your number is configured properly.
Step 1: Enable Fax Reception
Go to: Settings > Phone numbers
Under forwarding options, select: Play Main Greeting
Once enabled, incoming faxes can be delivered to your Inbox.
Step 2: View Received Faxes
Go to your Inbox.
PRO TIP: If you have many messages in your inbox, you can use the Type filter and choose FAX to view only faxes.
What You Can Do
Inside Inbox, you can:
Open faxes
Download copies
Forward faxes
Add notes
Delete items
Email Notifications
You can also receive fax alerts by email.
Go to: Settings > Phone numbers > Edit
Use Call notification settings:
Copy (Recommended)
Fax emailed as PDF
Fax stored in Inbox
Notify
Email alert only
No attachment
Fax stored in Inbox
Forward
Fax emailed as PDF
Not stored in Inbox
None
No email notification
PRO TIP: To send to multiple email addresses, separate them with commas.
Who Can Access Inbound Faxes?
Inbound faxes can be accessed by:
Master Admin users
Admin employee users
IMPORTANT: Standard users without admin access cannot view the fax Inbox.
Storage Period
Received faxes are stored for 60 days.