Unitel Voice does not impose a limit on the number of concurrent calls your system can handle. The only restriction is based on the capacity of your forwarding number and fraud prevention safeguards.
How It Works:
Unlimited concurrent calls—your call capacity depends on the forwarding number's limitations.
If the forwarding number reaches its limit, the system will:
Send callers to voicemail (if voicemail is ON).
Play a busy signal (if voicemail is OFF).
Fraud Prevention Measures: To protect against abuse and fraudulent activity, reasonable limits may be imposed in rare cases. However, we do not otherwise restrict call volume.
Need more call-handling flexibility? Consider setting up additional forwarding numbers or extensions to ensure all incoming calls are answered.
ⓘ Still confused? Having trouble?
Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.
We're here to help!