The 3.9¢ per minute rate applies when a call includes both:
The inbound leg (the call coming into your Unitel Voice system) – 1.5¢ per minute
The forwarding leg (when the call is forwarded to another number) – 2.4¢ per minute
Total overage charge: 1.5¢ + 2.4¢ = 3.9¢ per minute
If a call is NOT forwarded (e.g., the call goes to the app, or directly to voicemail), only the inbound leg is billed at 1.5¢ per minute.
How to Avoid Overage Charges
Monitor your usage in the Unitel Voice dashboard.
Upgrade your plan if you frequently exceed your allotted minutes.
ⓘ Still confused? Having trouble?
Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.
We're here to help!