Dial-By-Name Directory
How to set up Dial-By-Name Directory
4 articles
What is the Dial-by-Name Directory?Dial-by-name directory setup. Let callers reach employees by entering the first three letters of their last name.
How do I setup my Dial-by-Name Directory?How to add users to the dial-by-name directory. Record their names and activate their extensions under Extension 8.
How do I record the name in my Dial-by-Name Directory?Record name for dial-by-name directory. Add a custom name recording under the employee extension settings.
Why isn’t my extension included in the Dial-by-Name Directory?Activate extensions in the dial-by-name directory. Enable employee extensions under Extension 8 and click save.