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Which of my users can access Inbound Faxes?

Only Master Admins and Admin Employees can access the fax Inbox.

Updated over 10 months ago

Inbound faxes are stored in your account’s Inbox and are accessible to:

  • Master Admin Users: The primary account owner has full access to all faxes.

  • Admin Employee Users: Employees with the "Admin" role can also view inbound faxes.

Other user roles, such as standard employees without admin permissions, will not have access to the fax Inbox. To change a user to an Admin role, navigate to the Employee Extensions and edit the permissions in the lower-left section of the extension settings.


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