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How do I send faxes?

How to send a fax. Use the Fax-Out tool to send PDFs or images—files must be under 5 MB.

Updated over 2 months ago

Sending a fax through Unitel Voice is quick and simple. Follow these steps:

Step 1: Access the Fax-Out Section

  • In the left-hand menu of your dashboard, locate "Fax-Out" (found beneath the "Extensions" option).

  • Click "Fax-Out" to open the fax-sending feature.

Step 2: Start Sending a Fax

  • Click the "Send" button to initiate the process.

Step 3: Enter Fax Details

  1. Recipient's Number: Enter the 10-digit fax number of your recipient.

  2. Attach a File: Click "Choose File" to browse your computer and select the document you want to fax.

  3. Click Send


Important Information to Keep in Mind

  1. Supported File Types:

    • We currently support the following formats: PDF, PNG, JPG, and JPEG.

    • Ensure your document is in one of these formats before sending.

  2. File Size Limit:

    • Each fax must be 5 MB or smaller. If your file exceeds this limit, reduce its size or split it into multiple faxes.

  3. Fax Cover Sheets:

    • Our service does not automatically include a fax cover sheet.

    • If a cover sheet is required, make sure to add it as the first page of the document you’re attaching.

  4. Managing Caller ID for Faxes:

    • To change the Caller ID number displayed on your fax, click the "Settings" button in the Fax-Out section.


  5. Retention Period for Faxes:

    • Faxes are stored for 60 days and deleted on a rolling basis.

    • If you need to keep a fax longer, save a copy to your computer before this period expires.


Still confused? Having trouble?

Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.

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