Softphone

What is a Softphone?
What is a Softphone? A softphone is a desktop app you download that lets you use your computer to make and receive phone calls. It's easy to set up us...
Mon, 6 Apr, 2020 at 9:01 AM
Can I use a softphone with UniTel Voice?
Yes!  Learn More about the available Softphone options with your UniTel Voice Office plan. Already a UniTel Voice customer on the Office plan? G...
Thu, 9 Apr, 2020 at 1:45 PM
Do I have to use a Softphone with UniTel Voice?
Do I have to use a Softphone with UniTel Voice? No! A Desktop Softphone is just one of the Device Types supported by the UniTel Voice Virtual Phone Syst...
Fri, 13 Dec, 2019 at 1:58 PM
Installing the Desktop Softphone App for Windows
1. Click Here to download the Windows installer. (Visit this article instead if you are running a Mac computer) 2. Launch the installer Once you’ve d...
Fri, 10 Apr, 2020 at 3:49 PM
Installing Softphone Desktop Application for Mac
1. Click Here to download the Mac installer. (Visit this article instead if you are running a Windows computer) 2. Launch the installer Once you’ve d...
Wed, 6 May, 2020 at 3:27 PM
Do you support the Bria Softphone?
Yes, we support the Bria Softphone! Your UniTel Voice Phone System should work with all major Softphone Clients. Configuration steps for the Bria...
Fri, 13 Dec, 2019 at 1:58 PM
Install and Configure Bria Team to work with your Employee Extensions
Configuring the Bria Teams Softphone for use with your UniTel Voice services involves these 4 steps: Step 1: Login to your UniTel Voice Account, create ...
Mon, 17 Feb, 2020 at 11:43 AM
Bria Teams Help & FAQs
Bria Teams is a Softphone product offered by Counter Path.  You can use your UniTel Voice services with the Bria Softphone to make and receive calls. Fo...
Thu, 19 Mar, 2020 at 9:46 AM
Make calls directly from your Dashboard
With the Extra "Dial Pad", there is no need to install a desktop app. You can make and receive calls directly through your UniTel Voice Backoffice...
Tue, 24 Mar, 2020 at 8:47 AM
Navigating your UniTel Voice Softphone
This article describes how to navigate the UniTel Voice Softphone.  If you have not already completed steps to download/install/login to the Softphone, ...
Thu, 9 Apr, 2020 at 1:32 PM