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Softphone

  • What is a Softphone?

    A softphone is a desktop app you download that lets you use your computer to make and receive phone calls. It's easy to set up using your Emp...

    Modified on: Tue, 29 Sep, 2020 at 12:59 PM
  • Can I use a softphone with UniTel Voice?

    Yes!  Learn More about the available Softphone options with your UniTel Voice Office plan. Already a UniTel Voice customer on the Office plan? ...

    Modified on: Tue, 29 Sep, 2020 at 12:59 PM
  • Do I have to use a Softphone with UniTel Voice?

    No! A Desktop Softphone is just one of the device types supported by the UniTel Voice Phone System. UniTel Voice has plans to suit your needs.  T...

    Modified on: Tue, 29 Sep, 2020 at 1:03 PM
  • Installing the Desktop Softphone App for Windows

    1. Click Here to download the Windows installer. (Visit this article instead if you are running a Mac computer) 2. Launch the installer Onc...

    Modified on: Thu, 23 Jul, 2020 at 4:13 PM
  • Installing Softphone Desktop Application for Mac

    1. Click Here to download the Mac installer. (current version 4.6) (Visit this article instead if you are running a Windows computer) 2. Lau...

    Modified on: Thu, 23 Jul, 2020 at 5:27 PM
  • Do you support the Bria Softphone?

    Yes, we support the Bria Softphone! Learn More about configuring Bria Teams to work with your UniTel Voice Virtual Phone System.

    Modified on: Tue, 16 Mar, 2021 at 1:56 PM
  • Install and Configure Bria Team to work with your Employee Extensions

    Configuring the Bria Teams Softphone for use with your UniTel Voice services involves these 4 steps: Step 1: Login to your UniTel Voice Account, ...

    Modified on: Tue, 29 Sep, 2020 at 1:08 PM
  • Bria Teams Help & FAQs

    Bria Teams is a Softphone product offered by Counter Path. You can use your UniTel Voice services with the Bria Softphone to make and receive cal...

    Modified on: Tue, 29 Sep, 2020 at 1:10 PM
  • Make calls directly from your Dashboard

    With the Extra "Dial Pad", there is no need to install a desktop app. You can make and receive calls directly through your UniTel Voice ...

    Modified on: Tue, 24 Mar, 2020 at 8:47 AM
  • Navigating your UniTel Voice Softphone

    This article describes how to navigate the UniTel Voice Softphone. If you have not already completed steps to download/install/login to the Softp...

    Modified on: Tue, 29 Sep, 2020 at 4:49 PM
  • Using the UniTel Voice Desktop Softphone

    In this article we will describe how to use the Desktop Softphone to make and receive calls. If you have not already Downloaded and Installed the...

    Modified on: Tue, 29 Sep, 2020 at 1:15 PM
  • Troubleshooting Bria Softphone

    The Bria Desktop Softphone is a 3rd party Softphone solution that is compatible with your UniTel Voice services. This is a separate Softphone that...

    Modified on: Mon, 11 Jan, 2021 at 12:17 PM
  • Trouble installing Softphone on Mac?

    When installing the softphone on your Mac, you may observe a warning the program was not downloaded from the App store. Follow the steps in this v...

    Modified on: Tue, 5 May, 2020 at 2:22 PM