1. Click Here to download the Mac installer.
2. Launch the installer
Once you’ve downloaded the softphone installer open it and drag the softphone icon into the application folder.
3. Launch the Softphone App
Navigate to your Applications folder and open the Softphone app.
(If you see a warning message when installing the app watch this video.)
4. Activate your employee extension's "Mobile App" settings.
1. Login to your phone system's dashboard. Go to "Extensions" and "Edit" on your employee extension. (If you do not have an employee extension visit this article for help)
2. Under "General Settings" make sure the "Mobile App" is toggled to "ON".
5. Login into the Softphone App
Use the "Mobile App" Account ID & Password from your employee extension to login to the Softphone App.