Open navigation

How do I manage my Employee (User) Extension Login?

The Employee User Login is created when you set up an employee extension. To manage it, follow these steps:

  1. Go to the Extensions section.
  2. Click Edit next to the Employee Extension you want to modify.
  3. Scroll down to the Extension Login section (see image below).

Managing Logins:

  • Extension Users can manage their own logins.
  • Admin Users have the ability to manage logins for all employee users.

Password Requirements:

  • Must be different from the login name.
  • Must have a minimum of 6 characters.
  • Cannot use common words or patterns (e.g., 123*, qwert*, voip*, pass*).
  • Must contain at least 3 unique characters.
  • Must include both digits and letters.


ⓘ Still confused? Having trouble?

Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.

We're here to help!


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.