Virtual Office Phone Systems

Do I need to install new phone lines or equipment?
No, you don't have to, but you can if you want to. The UniTel Voice Virtual Office Phone System is a virtual phone system that works with your existing...
Wed, 10 Apr, 2019 at 11:40 AM
Does UniTel Voice completely replace my existing telephone service?
It can, but certainly doesn't have to.  Most customers use the UniTel Voice system with an app on their iPhone or Android phone, or simply forward to t...
Wed, 10 Apr, 2019 at 11:45 AM
How can I tell if an incoming call is a personal call or a call forwarding from my Virtual Office Number?
If you prefer, you can have your Virtual Office Number display as the caller ID for all incoming Virtual Office calls. You may also use the Call Announce fe...
Tue, 29 Sep, 2015 at 9:23 PM
What is my Virtual Office Number?
Your Virtual Office Number is the main number you have with UniTel Voice. For example, it’s the main toll free number or local number you use for your busin...
Tue, 29 Sep, 2015 at 9:56 PM
How many concurrent calls can the system handle at once?
There is not a limitation on the number of concurrent calls that the system can handle. Your UniTel Voice system can handle as many concurrent calls as...
Mon, 26 Sep, 2016 at 10:55 AM
Does your network have a disaster recovery plan? Is it redundant?
Our softswitch and billing platform is hosted within a highly available, redundant and secure datacenter located in New York.  The location's Disaster ...
Mon, 16 Jan, 2017 at 1:58 PM
Where can I forward my Virtual Office Calls?
Your Plan's minutes package will include all calls forwarding to: * USA 48 (non AK & HI) * Canada * Another extension within the phone system ...
Thu, 9 Nov, 2017 at 4:39 PM