Dial By Name Directory

What is the Dial-by-Name Directory?
The Dial-by-Name Directory allows callers to use the keypad to find an Employee Extension based on the employee's last name. Cal...
Wed, 29 Jun, 2016 at 1:21 PM
How do I setup my Dial-by-Name Directory?
Employee Extensions are not automatically included in the Dial-by-Name Directory. To include an extension in the DbN Directory, follow these steps: ...
Wed, 29 Jun, 2016 at 1:33 PM
How do I record the name in my Dial-by-Name Directory?
  When creating the Employee Extension, Click the "Show other greetings" button, and then a menu will appear where you can upload or record y...
Wed, 29 Jun, 2016 at 1:38 PM
Why isn’t my extension included in the Dial-by-Name Directory?
  Employee Extensions are not automatically included in the Dial-by-Name Directory.  To activate an extension, Click EDIT next to Extension 8, and acti...
Wed, 29 Jun, 2016 at 1:40 PM