Extensions

What are extensions?
Extension 0 is typically used to represent the "Operator" in an auto-attendant. Extension 8 is reserved for dial-by-name directory.   ...
Tue, 21 Mar, 2017 at 3:45 PM
How do I set up a department extension?
Your extensions should match the instructions given during your main greeting. For example, if your main greeting says to "Press 1 for Sales", you...
Mon, 20 Feb, 2017 at 4:57 PM
How do I set up an employee extension?
Your extensions should match your main greeting. If you have not setup a main greeting learn HERE.  Step 1: Add a Employee Extension Navigate to...
Tue, 6 Oct, 2015 at 1:58 PM
What is the "Ring for..." field?
When configuring your extension, you will be required to fill out the "Ring for..." field when entering a forwarding number. This is used ...
Fri, 10 Jun, 2016 at 1:00 PM
Why is the “Delete” button missing for one of my extensions?
 Virtual Office Numbers can be configured to either Play a Main Greeting or Directly forward your caller to an Extension.  When one of your Virtual Offi...
Tue, 6 Sep, 2016 at 3:58 PM