When deleting a voicemail or fax from your Inbox, the message is sent to a “Delete Items” Recycle Bin. To Permanently delete the message follow the steps below:

  • Navigate to your Inbox
  • Change the “Status” filter to “Deleted”
  • Click the checkbox next to the message you want to permanently delete and in the Action Bar click “Delete”. Alternatively in the Actions bar you can use the “Select” and choose “All” to check all of the messages on the page and then click Delete.
    •  NOTE: This will permanently delete the messages you have selected.