UniTel Voice is priced and designed for growing small businesses. However, leading the industry in features and affordability is not enough. What sets us apart is our personal customer service and superior call quality.
Personal customer service means providing every customer, large or small, with their own personal Account Manager to ensure they’re up and running immediately. Your Account Manager works with you one-on-one to set up and customize your phone system for your business needs. If you have a question, our team is ready to take your call and provide you with hands-on, personalized assistance. Our support is 100% USA-based and always free.
Superior call quality means ensuring industry-leading network reliability by having a system designed to function under the toughest mission-critical standards. All of our applications are monitored by senior engineering staff 24x7x365 and hosted within a world-class data center with access to virtually unlimited bandwidth for voice and data transmission provided over multiple redundant OC3 connections. Our real-time diagnostics and on-site monitoring alerts our network personnel of unfavorable conditions before issues arise, safeguarding system integrity and ensuring uptime.